Privacy Policy

Last updated: June 2026

1. Introduction

Creative Spade ("we," "our," "us") respects your privacy. This policy explains what information we collect through our website and Services, how we use it, and the choices you have. By using this site or contacting us, you agree to this policy.

2. Information We Collect

• Contact form: the name, business name, email, phone number, and message you submit.
• Scheduling: if you book a call, the details you provide to our scheduling provider (Calendly).
• Phone calls: if you call our tracking number, we and our telephony provider (Twilio) process the call and may log metadata such as your phone number, call time, and duration so we can return your call.
• Technical data: standard log and usage data (such as IP address, browser type, and pages viewed) used to operate, secure, and improve the site.

We use Cloudflare Turnstile to tell humans from bots on our form; it processes limited technical signals for that purpose.

3. How We Use Information

• Respond to your inquiry, schedule calls, and provide quotes and Services.
• Operate, secure, maintain, and improve our website and Services.
• Prevent spam, fraud, and abuse.
• Comply with our legal obligations.

4. How We Share Information

We do not sell your personal information or share it for cross-context behavioral advertising. We share information only with service providers who help us operate, including:

• Cloudflare — website hosting, domain, security, and bot protection (Turnstile)
• Resend — delivering contact-form emails to us
• Calendly — call scheduling
• Twilio — the tracking phone number and call forwarding

We may also disclose information when required by law or to protect our rights.

5. Cookies & Similar Technologies

Our site uses minimal cookies/local storage and third-party scripts (such as scheduling and bot-protection widgets) needed for the site to function. Those providers may set their own cookies under their privacy policies.

6. Data Retention

We keep inquiry and lead information for as long as needed to respond to you, provide Services, and meet legal, accounting, and security obligations, then delete or anonymize it.

7. Your Choices & Rights

Depending on where you live, you may have rights to access, correct, or delete your personal information, or to opt out of certain processing. To make a request, email us at the address below. We will not discriminate against you for exercising these rights.

8. Children

Our site and Services are intended for businesses and are not directed to children under 13. We do not knowingly collect information from children.

9. Security

We use reasonable technical and organizational safeguards, including encrypted connections, to protect personal information. No method of transmission or storage is 100% secure.

10. Contact Us

Email: business@creativespade.com
Phone: (812) 615-3316

11. Changes

We may update this policy from time to time. Changes are posted here with a new "Last updated" date.